Roqqett Blog

May 27, 2024
Author: Patrick McDill

The Ultimate Guide to Using Pay by Bank App

Learn how to set up and benefit from Pay by Bank apps with our ultimate guide. Enhance security and save costs.

Quick Summary

  • Pay by Bank apps offer a more flexible and customisable payment solution compared to traditional methods, leading to higher conversion rates.
  • Setting up a Pay by Bank app involves choosing the right provider, integrating the system, and thorough testing before launch.
  • The user experience with Pay by Bank apps is straightforward, involving simple steps like selecting the bank, verifying identity, and confirming the transaction.
  • Using Pay by Bank apps can result in significant cost savings for merchants by eliminating credit card fees.
  • Future trends indicate that Pay by Bank technology will continue to evolve, with emerging features and increased market adoption impacting e-commerce.


In an era where digital transactions are becoming increasingly prevalent, Pay by Bank apps are emerging as a revolutionary payment solution. Offering enhanced security, lower costs, and a seamless user experience, these apps are poised to transform the way businesses and consumers handle online payments. This guide will delve into the intricacies of Pay by Bank apps, from understanding their core features to setting them up for your business, and exploring their future potential.

Understanding Pay by Bank App

Definition and Key Features

Pay by bank is a method of online payment that lets customers purchase goods and services by transferring funds directly from their bank account to the seller’s account. This method eliminates the need for credit or debit cards, reducing the associated fees. Major UK banks like Barclays and HSBC offer their own Pay-by-Bank apps, which function similarly to A2A payments but operate on a proprietary network rather than through the open banking infrastructure.

How It Differs from Traditional Payment Methods

Pay by bank is transforming payments, reducing cash usage, and reshaping consumer and merchant behaviour in the digital age. Unlike traditional payment methods that rely on credit or debit cards, pay by bank directly connects the consumer's bank account to the merchant's account. This direct connection eliminates the need for intermediaries, resulting in faster transactions and lower fees.

Popular Pay by Bank Apps

Several popular pay by bank apps are available, each offering unique features and benefits. Some of the most well-known apps include:

  • Barclays Pay by Bank
  • HSBC Pay by Bank
  • Lloyds Bank Pay by Bank

These apps are managed by the banks themselves and adhere to bank-specific rules, resulting in varying conditions for merchants.

Pay by bank is transforming payments, reducing cash usage, and reshaping consumer and merchant behavior in the digital age.

How to Set Up Pay by Bank App for Your Business

Setting up a Pay by Bank app for your business can streamline your payment processes and enhance customer satisfaction. Choosing the right provider and following the correct integration steps are crucial for a successful implementation.

User Experience: A Step-by-Step Guide

Initiating a Payment

To start a payment using a Pay by Bank app, users typically select the option at checkout. They are then redirected to their bank's interface, where they log in using their online banking credentials. This step ensures that the user is authenticated securely.

Verification and Security

Once logged in, the user must verify the payment details. This often involves confirming the amount and the recipient. Banks may use multi-factor authentication (MFA) to add an extra layer of security. This could include SMS codes, biometric verification, or security questions.

Completing the Transaction

After verification, the user authorizes the payment. The bank processes the transaction in real-time, and the user is redirected back to the merchant's site with a confirmation message. The entire process is designed to be quick and seamless, enhancing the overall user experience.

The principle behind pay-by-bank payments is to provide a robust, user-friendly, and secure digital banking service.

Benefits of Using Pay by Bank App

Cost Savings

One of the most significant benefits of using Pay by Bank App is the reduction in processing fees. Traditional payment methods, such as credit cards, often come with high transaction fees that can eat into a business's profits. By embracing this innovative payment method, retailers can benefit from lower processing fees, integration with loyalty schemes, and faster fund transfers.

Enhanced Security

Pay by Bank App offers enhanced security features that protect both the consumer and the merchant. The use of bank-level security measures, such as Face ID, Touch ID, and Mobile Banking PIN, ensures that transactions are secure. Additionally, the real-time transaction monitoring helps to prevent unauthorized charges or errors, providing an extra layer of security.

Improved Conversion Rates

The convenience and speed of Pay by Bank App can lead to improved conversion rates for businesses. Customers are more likely to complete their purchases when they can use a quick and secure payment method. This can result in higher sales and increased customer satisfaction.

The convenience of pay by bank is a given for both consumers and retailers. Merchants get their money with no added fees, and shoppers will be able to see transactions in real-time, helping to prevent unauthorized charges or errors.

Addressing Common Concerns

When implementing a Pay by Bank App, businesses often have several concerns that need to be addressed to ensure a smooth and secure transaction process for their customers. Below, we discuss some of the most common concerns and how to mitigate them effectively.

Fraud and Chargebacks

Fraud and identity theft are common concerns with many payment methods. However, Pay by Bank Apps offer enhanced security features that significantly reduce the risk of fraud. The chargeback system is not connected to Pay by Bank at all, which will decrease instances of first-person abuse, also known as friendly fraud. This makes Pay by Bank a more secure option for both businesses and consumers.

Customer Support

Ensuring that your customer support is robust and responsive is crucial when adopting a new payment method. Customers should have access to quick and effective support channels to resolve any issues they may encounter. This includes having a well-trained support team and multiple contact options such as phone, email, and live chat.

Regulatory Compliance

Meeting security standards such as PCI DSS (Payment Card Industry Data Security Standard) and PA-DSS (Payment Application Data Security Standard) is essential. These standards help uncover vulnerabilities and ensure that your payment system is secure. Boosting trust in the payment system can drive higher transaction volumes and elevate revenue. Regular audits and updates to your security protocols are necessary to maintain compliance.

Ensuring compatibility: Verify that the application works without any issues across various devices and platforms. Identifying bugs and enhancing user experience can prevent financial loss and reputational damage caused by payment system malfunctions.

Future Trends in Pay by Bank Technology

Emerging Features

The swift uptake of pay-by-bank in online payments is likely to gain even more momentum. Statista forecasts that A2A payments will constitute 10% of all e-commerce transactions by 2026. Currently, they rank as the fourth most popular payment method worldwide, following digital wallets, credit cards, and debit cards, respectively.

Market Adoption

According to Statista's March 2023 assessment, Europe currently leads in the pay-by-bank adoption. However, this trend is expected to expand geographically. McKinsey estimates that by 2026, pay-by-bank payments in North America could facilitate approximately $200 billion in consumer-to-business transactions, with the potential for even greater volumes in other payment categories.

Impact on E-commerce

Pay-by-bank systems bypass traditional payment problems by utilizing the open banking concept. This practice allows third-party financial service providers to access consumer banking data using an application programming interface (API). In simple terms, pay-by-bank technology lets bank account holders transfer funds through their bank app.

Pay by Bank is the trending payment technique for consumers who wish to purchase using their phone. On the consumer end, it works a lot like digital wallets or P2P apps. There’s a big plus for merchants, however, as pay-by-bank payments do not incur credit card fees.


In conclusion, the Pay by Bank app offers a revolutionary approach to online payments, providing both consumers and merchants with a secure, convenient, and cost-effective alternative to traditional payment methods. By eliminating the need for credit cards and third-party apps, Pay by Bank streamlines the transaction process, reduces fees, and enhances the overall user experience. As more consumers become accustomed to mobile wallets and digital payments, the adoption of Pay by Bank is poised to grow, offering significant benefits for all parties involved. Whether you're a consumer looking for a seamless payment experience or a merchant aiming to boost conversion rates, Pay by Bank presents a compelling solution worth considering.

Frequently Asked Questions

What is a Pay by Bank app?

A Pay by Bank app is a payment method that allows customers to purchase goods and services by transferring funds directly from their bank account to the seller’s account. Unlike traditional payment methods, it does not involve credit cards or third-party services.

How does Pay by Bank work?

The user selects the 'Pay by Bank app' option at checkout, chooses their bank, logs in to their banking app using a verification method, selects the account to send money from, reviews the transaction details, and confirms the payment.

What are the benefits of using Pay by Bank app?

The benefits include cost savings as there are no credit card fees, enhanced security due to bank-level authentication, and improved conversion rates due to a streamlined payment process.

How is Pay by Bank different from traditional payment methods?

Pay by Bank transfers funds directly from the customer's bank account to the merchant's account without involving credit cards or third-party processors. This reduces transaction fees and increases security.

Are there any security concerns with Pay by Bank?

Pay by Bank apps use bank-level security measures, including multi-factor authentication and encryption, to ensure that transactions are secure and protected from fraud.

What should businesses consider when choosing a Pay by Bank provider?

Businesses should consider the provider's integration capabilities, security features, customer support, and compliance with regulatory requirements when choosing a Pay by Bank provider.

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