Virgin Mobile is a mobile phone service provider owned by Virgin group. They offer both monthly contracts and pay as you go, depending on what you prefer. Virgin mobile also offers deals on phones and data free messaging on WhatsApp, Facebook Messenger and Twitter.
Login to your Virgin Mobile account on the website.
Decide whether you want to keep the same number or not as this will inform your next steps.
To keep your number - select Switching to make your request OR Text ‘PAC’ and your date of birth (DD/MM/YYYY) to 65075
To leave without same number - select Switching to make your request OR Text ‘STAC’ and your date of birth (DD/MM/YYYY) to 75075
1. If you want to end your plan before this minimum term has finished, you may need to pay an Early Disconnection Fee for leaving early.
2. If you have a Classic plan, click here for more information.
3. If you have a Freestyle or SIM Only plan click here for more information
If you're on a Pay As You Go, just stop using your SIM and the number will be disconnected after 365 days. Just make sure you finish up any credit balance as this won't be refunded!
Subscriptions can show up in a variety of ways, so make sure you know what the Virgin Mobile one might appear as. You can spot it with one of the following titles: