How to cancel your EE contract

Overview:

  1. Find out the remaining charges
  2. Decide whether you want to keep the same number or not
  3. If keeping - text PAC to 65075
  4. If leaving - text STAC to 75075
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EE is a network provider, which prides itself on offering the best 4G coverage in the UK. EE is part of the BT group and offers both telephone and broadband services.

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Roqqett is the new way to pay. We make it possible for anyone to pay, or get paid instantly via phone, without needing bank details.

To cancel:

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1. Charges

Text INFO to 85075 to find out your remaining charges.

2. Decide your option

Decide whether you want to keep the same number or not as this will inform your next steps.

PAC
Cancel

3. Keeping

To keep your number - select Switching to make your request OR Text ‘PAC’ and your date of birth (DD/MM/YYYY) to 65075

4. Leaving

To leave without same number - select Switching to make your request OR Text ‘STAC’ and your date of birth (DD/MM/YYYY) to 75075

Spot it in your bank statement

Subscriptions can show up in a variety of ways, so make sure you know what the EE contract one might appear as. You can spot it with one of the following titles:

Simple format

Complex format

EE
CREDIT FROM EE LIMITED R287
EE LIMITED
CREDIT FROM EE LIMITED 4258
EE AND T-MOBILE
EE TOPUP VESTA
EE TOP UP VESTA
EE YATE BRISTOL GB
CREDIT FROM EE LIMITED 4491
CREDIT FROM EE LIMITED R514
EE LIMITED, LONDON GB
EE TOP UP VESTA 08081686076 IRL
BANK CREDIT EE LIMITED
EE & T-MOBILE HATFIELD GBR
EE & T-MOBILE
EE STORE 4271 BOURNEMOUTH

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