eBay is an e-commerce platform that facilitates consumer to consumer and business to consumer sales, via its platform. It takes a fee per listing or per sale, but it depends on the product which is sold.

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How buyers can cancel an order

Any purchase can be cancelled.
This is at the seller's discretion, sellers can cancel orders via their portal.

When was your order purchased?

Under an hour ago:

  1. Go to purchase history
  2. Click on 'Cancel this order'
  3. Select submit.

If the seller agrees you will receive confirmation.

Over an hour ago:

Contact the seller directly to ask them to cancel it for you.

How to cancel a transaction for sellers

Steps to follow:

  1. Login to your eBay account, here
  2. Go to your account
  3. Click on 'items you've sold'
  4. Select item you'd like to cancel
  5. Confirm item cancellation

Tips, you can cancel the order if:

  • You haven't sent the item and the buyer asks you to cancel the order
  • You have fewer items in stock than you thought
  • The buyer purchased the item using the wrong delivery address
  • 4 calendar days have passed since the purchase date and the buyer hasn't paid. You'll see this option to cancel only when the order is eligible

How to cancel eBay bid

Steps to follow:

  1. Login into your account, here.
  2. Head to your account, at the top right-hand corner
  3. Click on 'your bids'
  4. Give a reason to cancel your bid
  5. Confirm you wish to cancel your bid.

How to close an eBay account

Checklist before you close your eBay account:

  1. Have you made a transaction recently?

    If you've made a transaction in the last 30 days, eBay will keep your account open for 60 days to ensure all transactions have gone through.
  2. Is your account balance zero?

    Make sure to withdraw all funds on your account, and make sure all fee's are paid.

Steps to follow:

  1. Sign in to your eBay account, here
  2. Go to your account, in the top right hand corner.

    Scroll to the bottom of the tab
  3. Click 'Delete my account'
  4. Select item you'd like to cancel
  5. Provide a reason why you wish to leave. It will try to solve your reason for leaving, continue to click through
  6. Confirm you wish to delete your account.

Spot it in your bank statement

Subscriptions can show up in a variety of ways, so make sure you know what the eBay one might appear as. You can spot it with one of the following titles:

Simple format

Complex format

EBAYUKLIMI
EBAYUKLIMIT 35314369001 GB
EBAYXTECH
PAYPAL, *EBAYUKLIMIT, 35314369001 GB
EBAY.CO.UK/CC SURREY TW91EJ GBR
EBAYUKLIMI 35314369001
EBAY EUROPE SARL 888-749-3229 GB
EBAYCHARITY 35314369001
EBAYUKLIMIT 35314369001
ARGOS EBAY 35314369001
SCHUH EBAY 35314369001
EBAY, UK, LIMITED
EBAY EUROPE SARL
BLUEBAY ASSET MANA
EBAYEUROPE
EBAYSALE
EBAYCHARIT
EBAY EUROPE SARL, 888-749-3229
EBAYUKLIMIT, 35314369001
EBAYUKLIMI, 35314369001
EBAYUKLIMIT 4029357733
EBAYINTERNA 4029357733 HK
EBAY EUROPE SARL, 888-749-3229 GB
EBAY, 35314369001 GB
EBAYUKLIMIT
ARGOS EBAY
EBAY INC
EBAYINTERNA 4029357733 HK
EBAY EUROPE SARL, 888-749-3229 GB
EBAY, 35314369001 GB
EBAYUKLIMIT 35314369001 GBR

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