Hyperoptic is an internet provider that provides fibre optic broadband and phone plans.
At the time of writing, Hyperoptic Broadband Only plans range from £15 to £35 per month which includes unlimited data, free install and use of router and more. The minimum contract is between 12 to 24 months.
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Please note, you'll have to notify Hyperoptic of your cancellation request at least 30 days before you wish to cancel.
Check how long your minimum contract is and if early cancellation fees apply (usually £20 to £25).
You may be able to avoid early cancellation fees in certain situations, for example, if your broadband is slower than the speed you were promised.
See here for more.
If you're switching to Hyperoptic to another provider or cancelling your service altogether:
1. Call Customer Service on 0333 332 1111
2. Email firstname.lastname@example.org
If you're moving homes and want to continue with Hyperoptic, unless you're moving within the same building, you'll be treated as a new customer.
This means you'll be subject to the early cancellation fees outlined above.
Subscriptions can show up in a variety of ways, so make sure you know what the Hyperoptic one might appear as. You can spot it with one of the following titles: