How to cancel
EE broadband

Overview:

  1. If you are still in a contract, Call or switch
  2. If your contract has finished, Call or switch
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EE is a network provider, which prides itself on offering the best 4G coverage in the UK. EE is part of the BT group and offers both telephone and broadband services.

EE Broadband contracts run for an average of 18 months, as a fixed contract. After this, your contract is converted to a rolling monthly contract.

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To cancel:

You can cancel your EE Broadband subscription whether or not your contract has terminated*

1. Call

Call 08000790544

This is a freephone number.

2. Switch

Request to switch to a new broadband supplier. Your new broadband provider will liaise with EE for you.

Top Tip:

Remember that you must give 30 days notice before your contract is terminated. If you have EE TV, you will be sent a return box to send back your EE TV Box, within 30 days. If you don’t send it back, you will be charged £175. However, you are able to keep your EE Router.

*Note:

You will have to pay early termination fees

Spot it in your bank statement

Subscriptions can show up in a variety of ways, so make sure you know what the EE broadband one might appear as. You can spot it with one of the following titles:

Simple format

Complex format

EE BROADBAND
THREE BROADBAND 03306868000 GBR
Three Broadband
EE BROADBAND LS ONE OF DARLINGTON GB
EE BROADBAND LS ON
EE BROADBAND BROADBAND
EE BROADBAND BROADBAND GB
BANK CREDIT EE BROADBAND
E E BROADBAND, DARLINGTON
EE BROADBAND, FIRST PAYMENT
EE BROADBAND, INITIAL PAYMENT
EE BROADBAND 400250 01243004
EE BROADBAND FIRST PAYMENT
EE Broadband And Phone Bill
SARAH MONZO EE BROADBAND FT
E E BROADBAND DARLINGTON GB
E E BROADBAND DARLINGTON
EE BROADBAND INITIAL PAYMENT
E E BROADBAND

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